Citibank in 120 Sunrise Highway

Customer Reviews about Citibank:

• ★ ☆ ☆ ☆ ☆
  I'm appalled! I'm a Citibank gold member and have banked w/them for almost 40 years. This branch however - not a fan. I called this branch today (and you do not want to know how long it took to finally get someone to pick up the phone) to let them know someone had left their card in the d/t ATM earlier in the am. I had assumed they would take my info and the card info and contract the owner. Not so. They weren't even interested enough to take down the card owner's name or number. If this was me I would have been relieved to know that the bank had been contacted. While I still would have had the card cancelled and reissued, it would have lessened my panic. Might be time to find another banking institution, one that actually gives a darn about their customers.
  By Marie Wildman, December 17, 2016
• ★ ☆ ☆ ☆ ☆
  Bad customer service ...no one ever around or available for me to have an access to security deposit box ... ! So annoying
  By Sara B, December 14, 2016
• ★ ★ ★ ★ ☆
  OK I Changed my Review Because it's Not All who Work here are not doing what I consider a efficient service where you're not waiting online for a half hour just To cash a check!so I don't want to get anybody in trouble but whoever is in charge take notice of the tellers and you know when you have 20 people online And Two Tellers leaving for lunch break at the worst time possible shouldn't take a lunch break !You wait until the line is almost gone so about a month ago that happens and it made me very angry!And a couple all the times is very slow service,most times I use the ATM if it's working especially the one on the drive-through I love to use so I don't have to get out of my car!But they are very nice there's no problem with that it's just they need to pick up the pace a lot!The district manager when I got a business loan he did fib on the interest rate a couple of points I was a little upset about that but he claims that he did tell me based on my credit score that's my only other gripe other than that the service is good!and they have ATMs at every 711 which is very convenient and they have their name on my baseball teams field Which is Citifield. Angela who I thought was the manager was very nice and very helpful as we were able to accomplish what I needed to do today and I believe the other associate the last Couple Of times Mrs Torres also a very nice and very efficient pleasant bankers to deal with!
  By ERIK RICANA, November 13, 2016

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About Citibank in Lindenhurst